Frequently asked questions
About AI visibility
What is AEO?
AEO — Answer Engine Optimization — is the practice of getting AI systems like ChatGPT, Google AI Overviews, Gemini, and Perplexity to name your business when someone asks a question in your category. Instead of optimizing pages to rank in a list of links, it's about giving AI the context it needs to recommend you directly.
How is this different from SEO?
SEO optimizes for ranking in a list of ten blue links. AEO optimizes for being one of the three or four names an AI actually says out loud. The two overlap — a fast, well-structured, crawlable site helps both — but AEO adds things SEO doesn't touch: structured data AI can parse, an llms.txt file, and content written to directly answer the questions people ask AI.
Why does it matter if AI mentions my business?
Because that's increasingly where the conversation happens before it happens with you. When someone asks AI for a recommendation and gets an answer, they often stop there — no click, no search results page, no comparison. If AI doesn't know about you, you're not in that conversation at all, and you'd have no way of knowing it happened.
Which AI platforms do you check?
We check ChatGPT, Google AI Overviews, Gemini, and Perplexity — the four platforms handling the large majority of AI-driven answers today. If a platform becomes significant for your industry, we can add it.
About the service
What exactly do I receive?
A baseline report with your AI Visibility Score, the competitors AI names instead of you, the questions you're missing, and a priority fix list — followed by ready-to-deploy technical fixes (structured data, your llms.txt file, page-by-page instructions), and a re-measurement showing what changed.
How long does it take?
The full program runs 30 days: your baseline report arrives within 5 business days, implementation happens in weeks 2–3, and re-measurement happens in week 4. AI systems typically take 60–90 days to fully reflect changes, so your 30-day report shows direction, not final results.
Do I need to give you access to my website?
No — we can prepare every fix as ready-to-paste code and instructions for your developer to install, usually in under an hour. If you'd rather not deal with that, you can give us access and we'll implement it directly.
What if I don't have a developer?
Give us access to your site (or the relevant parts of it) and we'll implement the fixes ourselves. No developer required on your end.
Do you write content for me?
The core audit focuses on technical foundations — structured data, crawlability, and AI readiness — not content writing. If content gaps come up as part of your fix list, we'll flag them; ongoing content work is scoped separately as part of further optimization.
About working together
Do you guarantee results?
No. Nobody controls what ChatGPT, Gemini, or Perplexity say — and any agency that promises otherwise is guessing. What we guarantee is an accurate picture of where you stand today and a specific, ranked list of fixes to improve your odds.
Can I verify your numbers?
Yes. Your AI Visibility Score is measured independently through Semrush, and we show our work — the exact prompts we tested and the exact answers AI gave. Nothing is a black box.
What if I'm already visible in AI answers?
Good — the audit still tells you which questions you're missing, which competitors are named alongside you, and what's fragile about your current visibility. Most businesses that show up for one query are invisible for a dozen adjacent ones.
Is there a contract?
No. The audit is a single $499 payment with no ongoing commitment. Continuous tracking after that is month-to-month and you can cancel anytime.
What happens after the 30 days?
You'll have a clear before/after picture and a list of what's done versus what still needs ongoing work — things like directory profiles, reviews, and content, which take continued effort over time. From there you can continue with monthly tracking at $149/month, have us scope further optimization, or take what we handed off and run with it yourself.
